Al-Yasra Fashion Group announces a vacancy in Kuwait. Submit your application now مجموعة اليسرة للأزياء تعلن عن وظيفة شاغرة في الكويت بادر بتقديم طلبك الان

• Our Business Analyst is responsible for enabling, guiding and defining processes in this domain, with special focus on
• technology related initiatives. The job holder will play a key role in conceptualizing technologies and business processes to
• benefit Brand and the consumer experience in Alyasra Fashion stores across the GCC.

KEY ACCOUNTABILITIES:

•  Understand the business function being supported.
•  Develop deep understanding of the business requirements of internal stakeholders and end users and match these with
• the appropriate solution.
•  Assist users in leveraging the value of the data captured by the system to generate insights which enhance understanding
• of Alyasra Fashion customers and drive business engagement.
•  Work closely with Sales and Marketing teams to ensure the system meets business needs and define those customer
• journeys.
•  Create and maintain training resources and deliver training to users.
•  Monitor and report on user engagement and compliance with the system.
•  Maintain user guidelines/policy and documentation.
•  Troubleshoot and resolve issues.
•  Manage system changes and scheduled enhancements, working collaboratively with key stakeholders to translate

• business requirements into appropriate functional specifications.
•  Manage the design and update of all system workflows and reports.
•  Manage the specifications and parameters of the system and data integration points (inbound and outbound)
•  Partner with stakeholders to shape system requirements and ensure alignment with business/technology strategy and
• planned initiatives.
•  Develop and create customized reports and dashboards based upon the needs of business unit partners.
•  Serve as the expert to drive the planning, prioritization, design, development, and deployment of new projects & system
• enhancements.
•  Keep abreast of new system features and functionality, to provide recommendations for process improvements and
• technical updates.
•  Help define and create custom field / objects, complex workflow rules, record types, data validation, page layouts and
• third-party integrations.
•  Contribute to the growth and modification of the platform by acquiring and maintaining knowledge of new and emerging
• applications, tools, and architecture that may be used to support this functional operation.
•  Train users to work with computer systems and programs.
•  Support users during post go live phase and ensure the transition to operations team.
•  Participate in relevant projects and community activities as and when needed.

•  Bachelor’s degree in computer science, information technology, business administration, or a related field.
•  Relevant Courses: Courses in database management, systems analysis, business process modeling, statistics, project
• management, and retail management are highly relevant.
•  Master’s degree in Business Administration (MBA) (optional but preferred) with a concentration in IT management,
• data analytics, or a related field can be beneficial, especially for advanced roles.
•  Certifications: Professional certifications such as Certified Business Analysis Professional (CBAP), Project Management
• Professional (PMP), or certifications in specific tools like SQL, SAP, or Salesforce can add significant value.
•  Workshops and Courses: Continuing education through workshops, online courses, and seminars in business analysis,
• data analysis, IT systems, and retail technology are beneficial.

•  Business Acumen
•  Critical Thinking
•  Customer Focus
•  Problem Solving
•  Requirements Analysis
•  Stakeholder Management
•  Being Inclusive
•  Collaborating and Influencing with Respect and Trust
•  Communicating Effectively
•  Demonstrating Customer Centricity
•  Demonstrating Personal Resilience and Adapting to Change
•  Developing and Engaging Team Members
•  Driving Results
•  Understanding and Developing Self